Data We Hold and Why We Hold It
When you create your account, we collect your name, email address, phone number, and the wallet identifiers linked to your bKash, Nagad, or Rocket deposits and withdrawals. This is necessary to verify your identity, process transactions, and keep your account secure. We also log device type,
-
1
IP address, and session activity to detect unusual access patterns — not to profile you for advertising. Transaction records, including deposit and withdrawal timestamps through local payment rails, are retained for the period required by our operating obligations and reviewed only when there is a specific
-
2
account or security reason to do so. We do not sell your personal data to third parties. Any third-party service provider we work with — such as a payment processor or fraud-detection service — receives only the minimum data needed to perform that specific task and
-
3
is bound by confidentiality terms. If you browse the platform without logging in, we still collect anonymous session data through cookies; that data cannot identify you personally. You can withdraw consent for non-essential data use at any time by contacting our support team. Access to this
-
4
platform and the protections described here apply to eligible regions where local law permits online account activity.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.